Effective Date: April 28, 2025
Publisher: Meigen Creative L.L.C.
This Privacy Policy applies to all products and services provided by MeiGen (referred to as "we" or "this website"). We understand the importance of personal information to you and will make every effort to protect your personal information securely and reliably.
1. What Information We Collect
Our Commitment: We only collect the minimum information necessary for service operation
- Email Address: We collect your email address solely for account login and verification purposes;
- User Identification: We only record user names/IDs for account management and service provision;
- Purchase Records: We record payment transactions and credit consumption for billing purposes only;
- Uploaded Images: User-uploaded reference images are permanently deleted from our servers when users delete their generation records;
- Generated Images: AI-generated images are permanently deleted from our servers when users delete their generation records;
- Indexed Content: Publicly shared AI artwork from social platforms (e.g., X/Twitter) is indexed and stored to provide our gallery and search services. Creators can request removal via our DMCA page;
- Conversation Records: User conversations and interactions are not stored or recorded;
- Technical Logs: Basic service operation logs that contain no personal identity information.
Clear Statement: Your email is used exclusively for login verification and will never be used for marketing, newsletters, or shared with third parties. We do not collect names, phone numbers, ID numbers, location data, device identifiers, or other sensitive information.
2. How We Use Collected Information
- Provide Services: Usage records are used for normal service operation and accurate credit deduction;
- Service Optimization: Anonymized usage statistics help us improve functionality and performance;
- Technical Support: Technical logs help us troubleshoot and fix service issues;
- Data Protection: All information is used solely for the service itself, never for marketing or third-party sharing.
Important Commitment: We do not create user profiles, provide personalized recommendations, or conduct targeted marketing. Your usage behavior will not be used for commercial analysis.
AI Training Policy: User uploaded content and generated images are never used for AI model training or improvement. Your data remains private and is not used to enhance our AI capabilities.
3. Information Sharing and Disclosure
Our Commitment: We do not share, sell, or transfer any user information
- Basic Principle: We will not share user information with any third-party companies, organizations, or individuals;
- Technical Services: Our cloud server providers only provide basic technical services and do not access user data content;
- Legal Requirements: Only when explicitly required by law may we need to cooperate with law enforcement agencies.
Special Statement: We will never use user data for advertising, marketing, or any commercial third-party cooperation purposes.
4. Data Retention Policy
User-Controlled Data Deletion: We give you full control over your data. When you delete your records, the data is permanently removed from our servers.
- Uploaded Images: User-uploaded reference images are permanently deleted when you delete your generation records;
- Generated Content: AI-generated images are permanently deleted when you delete your generation records;
- Indexed Content: Publicly indexed AI artwork remains available until the creator requests removal through our DMCA process;
- Conversation Data: User conversations, prompts, and interaction records are not stored at all;
- Account Data: Only essential account information (email for login) is retained for service provision;
- Technical Logs: Anonymous technical logs are retained for troubleshooting purposes only.
Data Recovery: Once you delete your generation records, the associated images are permanently removed from our servers and cannot be recovered. Please save any important generated content before deletion.
5. Data Security Protection
- Technical Security: We use industry-standard encryption technology to protect all data transmission and storage;
- Access Control: Strict limits on data access permissions, only necessary technical personnel can access service data;
- Data Minimization: We only collect the most basic information necessary for service operation;
- Regular Audits: Regular security assessments and system updates to ensure data security.
6. Your Rights
Since we do not collect your personal information, you do not need to worry about personal privacy breaches. You still enjoy the following rights:
- Service Control: You can stop using our services at any time;
- Data Inquiry: You can inquire about your usage records through customer service;
- Data Deletion: You can request deletion of your usage records and generated content;
- Service Transparency: You have the right to understand our data processing methods.
7. Policy Updates
We may revise this Privacy Policy from time to time based on business development and changes in laws and regulations. When this Privacy Policy changes, we will display the updated content through prominent positions on the website or push notifications.
8. Contact Us
If you have any questions, comments, or suggestions about this Privacy Policy, please contact us at: support@meigen.art