You can permanently delete your MeiGen account and associated personal data at any time — from this page, or from the MeiGen mobile app (Profile → Delete Account). This applies to accounts created on the website and in our iOS / Android apps.
What will be deleted
- Your account, profile, and login credentials
- All images and videos you generated, and their files on our storage
- Reference images, characters, favorites, boards, and API tokens
- AI assistant logs tied to your account
What we retain
- Community submissions that were accepted and published to the public gallery. Per our Terms §5.5, the content license you granted survives account deletion — these artworks remain in the public gallery, with all of your personal information (name, avatar, social links) removed and the author shown as “MeiGen Community”. To request removal of a specific submission, email [email protected] before deleting your account.
- Payment and billing records, kept in an archived form disconnected from your identity, as required for tax and accounting compliance
- Security and anti-abuse logs (e.g. signup IP records), retained for fraud prevention
Deletion is immediate and cannot be undone. Remaining credits are forfeited and are not refundable upon account deletion.